Sunday, 13 November 2016

Convergys Recruitment as Customer Service Representative

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Convergys Recruitment
A newest career advertisement has been liberated as Convergys Recruitment. Applications are invited from well qualified candidates in order to fill up Consultant and many other posts in different disciplines. Jobs searchers who are interested to join this organization they can apply for Convergys Current Openings through online process


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Organization Name
Convergys 
Post Name
Customer Service Representative
Total Vacancy
not mentioned
Mode of Apply
Apply online
Selection Process
Written Test/Interview
Ending Date Of Apply Online
As soon as Possible


Latest Placement Paper Find Here - Click Here

Job Description 
  • Provide best-in-class customer service and problem resolution to customer queries over the voice based phone service.
  • Support customers across Telecommunication, Financial Services, Healthcare, Technology vertical.
  • Meet customer requirements through first contact resolution.
  • Work in a 24x7 work environment; rotational /night shifts and no fixed weekly offs.
  • Clarify customer requirements; probe for and confirm understanding of requirements or problem.
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work and update customer file.

Most Searched:

Essential Qualification:

Keen applicants should have completed Be/Btech/Me/Mtech/MBA/B Com/BBA/BBM Degree in appropriate disciplines from any recognized University/Institution.

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Age Limit:

Candidates, willing to apply against Convergys Job Openings they must meet the age criteria of this recruitment and the reservation in upper age limit shall be as per organization rules and regulations.

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Selection Process:  

Engagement of candidates against Convergys Vacancy will be based on their performance in Written Exam/Personal Interview and No TA will be reimbursable to the candidates shortlisted and called for the interview.


Important dates:

Last date to submit application: As soon as possible

Note:

Applicants can read this OfficialLink to attain latest updates about Convergys Recruitment 2016 - 2017. Aspirant can also follow us on Facebook and Google plus to acquire other information about Convergys Vacancies. Contenders can also subscribe our email service to attain latest updates about this concern

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