Technical Training Content Developer
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Ending Date Of Apply Online
As soon as Possible
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- The Red Hat Customer Experience and Engagement (CEE) organization is seeking a Technical Training Content Developer to design and establish training content about the configuration, troubleshooting, and usage of Red Hat enterprise products and solutions for associates, partners, and customers.
- In this role, you will collaborate with subject matter experts, technical support staff, and support product managers, and partner with training content managers to develop specifications for course content, prepare lesson plans, and ensure materials are applicable and reflective of current product features.
- As a Technical Training Content Developer, you'll also develop traditional and virtual self-service training content for technical CEE associates that focuses on soft skills, tools, internal processes, and customer support workflow.
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