Thursday, 18 August 2016

Genpact Walkin Drive for Tech Support Freshers from 18th to 20th August 2016

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Genpact Walkin Drive for Tech Support Freshers from 18th to 20th August 2016

About Genpact Company:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Data quest 2005 BPO Company rankings. 

Job Description:
  • Profile: Customer Support/ Tech Support (Voice Process)
  • Education: Any Graduate
  • Experience: 0-3 Years

Requirement:
  • BA/B.Sc/B.Tech/B.com any degree or equivalent with strong academic record.
  • Previous experience in Customer Service role preferred.
  • Active user of internet and online applications. strong knowledge of current affairs.
  • Demonstrated proficiency in English.
  • Must be able to work on flexible schedule.
  • Technologically capable: have had experience troubleshooting personal electronic devices.

Responsibilities:
  • Freshers with Good communications can also apply.
  • Respond to Customer inquiries and problem escalations.
  • Provide E-mail and Phone support to trouble shoot and resolve issues experience.
  • Provide excellent customer service to our customers.

 Must Carry:
  • 2 Updated resume (Mention "HR Sudipta" on top of the resume)
  • I'd Proof photocopy and original
  • 2 Passport size photographs.

Note: 
  • Mention " HR Sudipta " on top of the resume (mandatory).
  • MCA / M.Tech not required.
click to apply

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