Extreme Networks is headquartered in San Jose, CA and has more than 14,000 customers in over 80 countries. For more information, visit Extreme's website. Location – Chennai, India
The individual will play the role of individual contributor in a development role in the Global product sustenance team. This would require the individual to do the following:
Analyze and fix customer issues in various functional areas of the product.
Work with SQA members of sustenance team to replicate customer issues and provide analysis and work-around for the problems.
Work with TAC (if required) on critical accounts/issues to enable quicker resolution.
Work with mainline development/SQA team members to analyze/fix customer issues in the product.
Work with the team to set-up and maintain the lab for the team’s usage.
Be flexible and available remotely or by phone or by presence at the office (whichever best suits the situation and the team) to extend help for escalations during holidays or off working hours.
Be available to work/own small features, if time permits.
Be available for occasional travel to customer sites for debugging/assistance for customer escalations, if required.
- BE/BTech 2015/16 batch
- CS/IT/IS/ECE/EEE branches preferred
- Good academic record
- High pH score