Thursday, 11 August 2016

Ericsson Hiring for freshers in Noida as 1st Level Operations apply online

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Ericsson Hiring for freshers in Noida as 1st Level Operations apply online

About The Company:

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile  traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Job Summary:
  • This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.   

Responsibilities and Tasks:
  • Event Management
  • 1st level Incident Management
  • Remote Site Access Control
  • 1st Level Legal request Execution
  • 1st Level Billing Operations
  • 1st Level Assurance Support activities

Core Competences:
  • Knowledge of Managed Service Telecom Operations Practice
  • Presentation & Communication skills
  • Knowledge sharing
  • Problem Solving & strategic thinking
  • Ericsson Knowledge
  • Language skills
  • Delivering Results & Meeting Customer Expectations
  • Analyzing
  • Working with People
  • Following Instructions & procedures
  • Applying Expertise & Technology   

Preferred Qualification:
  • Problem solving and trouble shooting skills
  • Good communication skills
  • Cost awareness
  • Social skills and awareness
click to apply

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