Tech Mahindra Business Services hiring for Team
Leader/Analyst – WFM
We are Tech Mahindra Business Services Limited a subsidiary
of Tech Mahindra (a leading provider of solutions and services to the
telecommunications industry). Located at Mumbai and Pune, we have 10,000+
employees who work in the advanced 3G (3rd Generation) technology space and
provide end-to- end CRM (customer relationship management) solutions for the
Three network in the UK and Ireland, as well as Vodafone in Australia.
Analyst/ Team Leader – WFM will be responsible for managing
all activities associated with scheduling, Rostering, Capacity planning,
Shrinkage, FTE calculation, monitoring, etc. effectively.
Also to achieve the business objective & service level objectives by
maximizing efficiencies, occupancy & utilizations.