Thursday, 4 February 2016

Dell walk-in for freshers as Client Technical Support Associate

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Dell walk-in for freshers as Client Technical Support Associate

Company Profile

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world. We serve customers ranging from the world's largest businesses and public-sector organizations, to small and medium businesses, and individual consumers.

Job Description

Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.

Job Requirements

Should be open to work in night shifts in a 24x7 environment.
Should have excellent communication skills in English.

Exp= 0 - 3 yrs

Dell walk in details
Walk-In Date: 04 & 05 Feb 2016
Walk-In Time: 01:00 PM - 03:00 PM
Venue Details:
Dell International Services,
Divyashree Greens, Next to EGL Campus,
Koramangala Inner Ring Road,
Near Domlur Flyover, Bangalore 

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